All Malaysian NGV licensed workshops are licensed, regulated and monitored by Jabatan Pengangkutan Jalan (JPJ) under Automotive Engineering Department in Putrajaya. If you have a technical complaint on any particular with solid reasons, you can use this JPJ Complaint Guide below.
We strongly remind you that you should have solid or vaild reasons to complaint to this JPJ Department, pertaining to license or unlicense issues and installers' POOR Engineering Practices. Any monetary dispute over repairs/replacement will not be entertained by this JPJ Department. It must be purely technical in nature, and non-monetary dispute.